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Frequently asked questions
Once your order has been confirmed, you will receive an email with your order number and yourTrack & Trace number. You can also track your order here.
Vi er kede af at høre, at du ønsker at returnere dine varer. For mere information om vores retur- og byttepolitik henviser vi til siden "Return Policy".
Send venligst en e-mail til info@mettekobenhavn.com, så hjælper vi dig videre.
We want you to feel secure shopping with Mette København. If your item does not meet your expectations, you can request a return within 30 days of receiving your order.
Items must be unused, in their original condition, with all tags and original packaging intact. Once we have received and approved your return, we will refund the amount to the original payment method.
For further information, please refer to our Return and Refund Policy.
E-mail kundeservice: info@mettekobenhavn.com
Send us a message and we'll reply as soon as possible. Please note that we do not offer customer service via Instagram or Facebook. Please contact us by e-mail. Multiple inquiries may result in longer processing times.
OPENING HOURS
Monday – Friday
09:00 – 17:00
ABOUT US
Hos Mette København tror vi på skønheden i tidløst design og gennemtænkt enkelhed. Med inspiration fra den afslappede elegance i skandinavisk livsstil skaber vi kollektioner til kvinder, der værdsætter kvalitet, komfort og underspillet luksus.
Mere end 15.000 tilfredse kunder i Danmark stoler på os, når det kommer til stilfuldt tøj og komfortabelt fodtøj af høj kvalitet.
What Our Customers Say
★★★★★Everything is fine, I am very satisfied.
Esther, E.![]()
Hillerød, DK
★★★★★The purchase was easy and smooth, and I am very satisfied with my purchase. I would definitely recommend this store.
Kaia, N.![]()
København, DK
★★★★★Reliable delivery and the dress is beautiful. I shop here regularly.
Bellen, K.![]()
Copenhagen, DK
★★★★★Great quality and a very good buy. Highly recommended.
Dita R.![]()
Copenhagen, DK
